Understanding Online Counselling: Types, Processes, and Case Studies
Understanding Online Counselling: Types, Processes, and Case Studies
Online counselling brings emotional and psychological support directly to your home. At Emocare, we make therapy accessible, private, and effective through digital connections.
Book an Online SessionWhat is Online Counselling?
Online counselling refers to psychological support delivered through digital platforms such as video calls, chat, or email. It offers flexibility and accessibility for individuals who may not be able to attend in-person sessions.
Types of Online Counselling
- Video Counselling: Face-to-face interaction via Zoom or Google Meet for deep connection.
- Chat Counselling: Text-based guidance for those who prefer privacy and written communication.
- Audio Counselling: Voice sessions that allow comfort and confidentiality.
- Email Therapy: Structured feedback and reflection through written exchanges.
- Group Counselling: Online group sessions to share experiences and build community support.
The Process of Online Counselling
- Initial contact and consent form submission
- Pre-assessment to identify client needs
- Scheduling of sessions through secure platforms
- Therapeutic process with goal setting and feedback
- Follow-up and evaluation of progress
Case Studies: Real Success Stories
Case 1: A working professional overcame burnout through structured CBT sessions online.
Case 2: A student improved confidence and focus using online mindfulness counselling.
Case 3: A couple found emotional reconnection through Emocare’s online relationship therapy.
Why Choose Emocare for Online Counselling?
- Qualified and empathetic psychologists
- Secure, confidential, and easy-to-access sessions
- Flexible scheduling for global clients
- Integration of evidence-based therapies and technology

From Colombo Sri Lanka