Those who conduct training under Emocare banner should follow the following ethics properly:

• All payment related queries and training is to be handled by those who are conducting the training and Emocare, Chennai is only certifying authority.
• Training should be conducted at the required time.
• Daily recording of sessions should be given to participants.
• Training should happen in a professional way.
• Any change made in training delivery etc. by affiliated person or trainer should be intimated to company.
• Payment 50% to be made before starting and after 10 days of completion of training after receipt of complete recording and training report.
• Appropriate case will be lodged against affiliated person or trainer if the above company norms not followed.

Any one who joins any training program conducted by Emocare or with partnership with Emocare understands fully that Emocare is a Private company registered in India and our Trainings are purely private and for skill improvement.

Whomsoever joins for any training also understands that when they pay money, they fully understand that the training will happen only as per the policy and structure of Emocare.

Certificate or Internship certification will be given only after post training evaluation. The basics of training is post evaluation which students have to undertake and pass.

The students hereby agree to follow rules and regulations framed time to time for the welfare of the students.

Whomsoever joins training very well understands that training on any subjective matters cannot be conducted to the whims and fancies of a single or group of individuals.

Whomsoever joins understands very well that all training being conducted will be conducted strictly as per laid down policy of Emocare.

No refund will be made if any participant wants to quit the training at any time after joining in the WhatsApp group for the training. Joining in the WhatsApp group is your unconditional acceptance of attending the training as per requirement of the company. Any refund request without joining WhatsApp group should be made within 24 hours. In that case, payment will be returned within 15 days of such request.

At Emocare (www.emocare.co.in), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act), as well as global best practices (GDPR/CCPA).

Consent

By using our website, you consent to this Privacy Policy and agree to the collection and use of information as described.

Information We Collect

• Personal Information you provide (name, email, phone, address, etc.).
• Payment details processed securely through third-party gateways.
• Usage data such as browser type, IP address, and pages visited (via cookies/analytics).

How We Use Your Information

• To provide and improve our counselling, coaching, and training services.
• To communicate with you regarding schedules, updates, and support.
• To process payments and issue certificates.
• To ensure compliance with legal obligations and resolve disputes.

Children’s Data

We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can promptly delete it.

Your Rights

You have the right to request access, correction, or deletion of your data. You may also withdraw consent at any time. Requests will be addressed within one month.

Cookies & Analytics

We use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.

Grievance Officer

If you have any questions, concerns, or complaints about our privacy practices, please contact:

Grievance Officer
Emocare, Counselling and Training Center
Email: emocare@emocare.co.in
Phone: +91-7010702114

Thanks for purchasing our Training / Coaching / Counselling Services through our website www.emocare.co.in or through any other payment channel / mode.

We follow a simple policy: No refund after joining the WhatsApp group for training. If you request a refund before joining the WhatsApp group, the request must be made within 24 hours of payment. Refund will be processed within 15 days.

Emocare content available in Blog, and Quiz is strictly informational. We provide educational resources and self-help tools, but we are not medical professionals. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

If you are in crisis or having thoughts of suicide, please call immediately:

• AASRA Helpline: +91-98204 66726
• Snaha Helpline: +91-95822 11233

Or dial your local emergency number right away.

All disputes and claims against Emocare are subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

1) Where is Emocare located?

We are at 14, Shop Street, Venkatapuram (Near Ayyappan Temple), Ambattur, Chennai – 600053, Tamil Nadu, India.

2) Do you offer online counselling/training?

Yes. We serve clients and learners across India and worldwide through secure online sessions.

3) What is your refund policy for trainings?

No refund after joining the WhatsApp group for the training. Refund requests made within 24 hours before joining the group will be processed within 15 days.

4) How do you handle my personal data?

We follow India’s DPDP Act, 2023, and global best practices. Please read our Privacy Policy above.

5) How do I contact Emocare quickly?

Call/WhatsApp +91 7010702114 or message us via the green WhatsApp button on this page.